Terms and Conditions

This website is owned and operated by “Corporate Amigos Pty. Ltd.” and will be referred to as “The Fruit Amigos”, “We”, “us” and “our”.

Acceptance of Terms

Accessing or using this website means that you agree to these Terms and Conditions which may be amended on occasion.

The Fruit Amigos reserves the right, in our sole discretion, to make changes to these Terms and Conditions at any time without notice to you.  Your continued use of our services following the update of any changes to these Terms and Conditions constitute your agreement to those changes.

We encourage Users to frequently check this page for any changes to stay informed. You acknowledge and agree that it is your responsibility to review these Terms and Conditions periodically and become aware of modifications.

These Terms and Conditions cannot be varied unless The Fruit Amigos agree to this variation in writing.

The Fruit Amigos’s failure or delay to enforce any of these Terms and Conditions shall in no way waive the right to later enforce such Terms and Conditions.

Copyright Information

The entire website content, materials, interface, code and other components including but not limited to graphics, logos, text and page headers on the website is copyright 2013 of The Fruit Amigos, and may not under any circumstances be published, copied, used or distributed in any way, by any person, without prior written consent from The Fruit Amigos. All rights reserved.  

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Exclusion of liability for third party website links

This website may contain links to third party websites on the Internet. You fully declare that you acknowledge that The Fruit Amigos has no control or influence over such third-party websites; we are disassociated and not liable for the content, design, accuracy or any other aspect of any linked pages of any third party websites links.

Under no circumstance shall any reference to a third party, their website, product or service, be an approval or endorsement by us of such a reference.

Delivery of Goods/Shipping Policy

All of our products are shipped using our own transport unless otherwise stated by The Fruit Amigos to the customer either by phone, email, post on the website or with notice from The Fruit Amigos in writing.

All prices listed on our website include shipping and handling costs and all transactions are processed in AUD and are inclusive of GST whenever applicable. We currently only deliver to Melbourne, Victoria, Australia and selected surrounding suburbs.

Promotional Offers and Trial Offers

Any promotional or trial offer issued to the public by The Fruit Amigos is subject to availability and will expire in a maximum of 2 months from the date of issuing unless otherwise stated.

The Fruit Amigos can at any time, without written consent or reason terminate any or all promotional or trial offers if it believes necessary to do so.

Substitutions

We may need to substitute fruits in your Delivery Box to ensure that it is delivered on-time. Variables that will affect this include availability, season and the current market condition.

Fulfilling your order

By placing your order you are making an offer to The Fruit Amigos for the purchase of product/s that you have selected. Your offer in no way constitutes or should be deemed as an offer by us to supply any product/s to you. In the event that we are unable to fulfil your selected order we will notify you on the day of delivery to arrange an agreeable alternative item, a back-order or a full refund. We may at any-time without prior written consent or reason terminate your account and your subscription with us, if we believe it is necessary to do so.

Refund Policy

Given the nature of our business, we generally do not issue refunds as a result of a customer changing their mind or claiming that they’ve made the wrong choice. In the event that the products you receive are faulty, are not what was described, we may issue you, either a refund, exchange or credit upon our acceptance of the fault.

We are committed to providing our customers fresh Produce, if you believe that the quality or freshness is not what it should be please contact us within 12 hours of the delivery, we will then in our whole discretion decide to issue or not to issue you a voucher, replacement or credit.

Accounts run on a month-by-month basis. Cancellation can be made for the next billing cycle so long as it is 24 hours prior to the first delivery day of that billing cycle. Early cancellation can be made at the sole discretion of The Fruit Amigos.

Your credit card will be credited by us to the value of the items/s when it/they has/have been returned and accepted, subject to these Terms and Conditions. Please note there may be delays in crediting your credit card, caused by the issuing bank. Please allow 21 days to receive your credit. If your credit still hasn’t been received after 21 days of issuing, please contact us via the ‘Help’ section of the website.

Errors And Omissions

Although we strive to provide information on our website as accurately as possible, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to change, correct and/ or update any errors, inaccuracies or omissions and any information at any time, without prior notice to you including after you have placed your order. Errors or inaccuracies may relate to pricing, product description and availability.

Changes in Pricing

Due to the nature of our business The Fruit Amigos may at any time without written notice or reason increase the price of any of our fruit boxes and the price of Extras. In the event that this was to occur we will notify all customers and provide them the option to opt out or continue with their subscription.

Governing Law

These Terms and Conditions are governed by the laws in force in the state of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

Your Account

Upon purchasing you will be required to provide information regarding your details, including your name, email address, phone number and mail address.

The Fruit Amigos at our discretion may accept or reject your offer to purchase. We reserve the right to cancel, suspend and terminate at any time any Account without prior written notice or reason.

Force Majeure

The Fruit Amigos hold no liability for delays in performing any obligations under these Terms and Conditions which are caused by circumstances beyond our reasonable control, including but not limited to, internal or external strike, catastrophes, fire, wars, terrorist acts, internal or external breakdowns or failure, and any event which does not allow the processing of orders correctly. The Fruit Amigos shall be entitled to a reasonable extension of time to meet our obligations.

 

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